登录常见问题

问题1:进入牌馆选座时,邮件地址位置为空,但按“更多验证”直接返回到网页重新输入牌馆密码

解决方案:请按邮件地址旁边的垃圾桶,再按“更多验证”即可

问题2:遇到如下错误信息“There was a problem with your log in: There is a user with the same email. [error code: unknown]”

解决方案:此邮件地址曾以不同的方式(比如Sign in with Google,或account/password)登录过网站,请用与上次相同的方式登录

问题3:Auth0: Please verify your email before logging in.

解决方案:创建帐号后没有认证邮件地址。请检查邮件确认邮件地址属于你。

问题4:I used someone@gmail.com and ask resent reset password link, never receive it. Can you help me to resolve it?

解决方案:Please use "sign in with Google" to login your account.

如果你还有其它的问题,请联系我们

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